Package Purchase Policy

At Chris Love, we strive to offer transparent, fair, and secure billing practices to ensure a smooth experience for our users. By purchasing any subscription, premium features, or digital goods within the app, you agree to the terms outlined below.

1. Subscription Plans

Chris Love offers both free and premium membership plans. Premium plans may include added benefits such as advanced matching filters, unlimited messaging, and profile boosts. Subscription details, including pricing and features, are clearly presented before purchase.

2. Billing and Payments

Payments are processed securely through the Google Play Store (Android) and Apple App Store (iOS). We do not store or process your credit card or banking information directly.

3. Auto-Renewal

All subscriptions are set to auto-renew unless cancelled at least 24 hours before the end of the current billing cycle. You may manage your subscription settings directly in your device’s app store.

4. Refund Policy

We do not offer refunds for partial billing cycles, unused time, or dissatisfaction with matches. However, refunds may be issued in exceptional circumstances as determined by the app store provider.

5. Failed Payments

If a payment fails due to insufficient funds or expired payment methods, access to premium features may be suspended until the issue is resolved.

6. Cancellation

You may cancel your subscription at any time via your Google Play or Apple account settings. Cancellation does not entitle you to a refund for any unused portion of the subscription.

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